Browse FAQs

Business

How long is thewaiting period for provident fund pay-out?

Provided your tax affairs are in order, and you have submitted all the required documents (such as a copy of your ID, a completed instruction form stating where the money should go, and proof of banking details), it normally takes 14 to 21 business days

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When can employees access their pension/provident fund?

On retrenchment and resignation, called a withdrawal; On retirement at retirement age (or earlier due to ill health).

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General

What fees can 10X help me to avoid?

We charge one simple fee for the management of your investment.

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How can I find out what my provident fund balance is?

If you are a 10X client, you can see this on your benefit statement, which you will find once you log into the Investor Portal.

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Should I be owing SARS money if my employer deducts PAYE?

If your employer deducts PAYE correctly, you should not owe SARS any money. But you have no guarantee that your employer has not made a mistake.

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Living annuity

What is the difference between a guaranteed annuity and a living annuity?

A guaranteed annuity will provide an income that is guaranteed to last for your whole life (and your spouse’s, if applicable), but your heirs won’t be able to inherit whatever is left on your death.

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Who should consider using a living annuity?

A living annuity can be an excellent choice for many retirees, but it's not suitable for everyone. Here are the key factors to consider when deciding if a living annuity is right for you.

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Can I invest 100% of my living annuity offshore?

Yes, it's possible to invest 100% of your living annuity offshore. However, there are important factors to consider.

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What is the difference between a preservation fund and a living annuity?

The Living Annuity is, an investment product. It transfers the risk and responsibility of securing an income for life onto your shoulders. In return, you have greater income flexibility and your heirs inherit your capital after your death.

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How is a living annuity taxed?

No tax is payable on amounts transferred into your living annuity and you do not pay tax on the investment returns you earn within your living annuity.

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Can I increase my living annuity with unit trusts?

More money when it matters most

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Can I withdraw all the funds from my living annuity?

A living annuity is a post-retirement product. One of the conditions of choosing a living annuity is that you must withdraw between 2.5% and 17.5% pa of the fund balance (at the anniversary date). You make this election once per year.

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What transfers can a living annuity accept and make?

Transfers in: A living annuity may only accept transfers from another living annuity or from a retirement fund (pension, provident, pension preservation, provident preservation or a retirement annuity fund).

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Preservation fund

What is the difference between a provident, pension, RA and preservation fund?

While all of these are retirement funds governed by the Pension Funds Act, they serve different purposes and have distinct characteristics.

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Two-pot

What happens to my funds should I die?

Your beneficiaries will be able to access the benefits in all three components as either a cash lump sum retirement benefit or a compulsory annuity or a combination of both.

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